Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Friendly Staff
Great Location
Misleading Pricing
Limited Dining Options
7.0/10
Very good
Rooms
7.2
Location
7.2
Service
8.3
Dining
6.3
Guest reviews
7.0/10
based on 6 reviews
8.1
8.1/10 based on 949 reviews
Adrian
United Kingdom,
April
2024
5.6/10
My stay at the hotel had its ups and downs. While the room lacked some basic amenities like body lotion and had a moldy smell, the full bath provided a relaxing retreat. The balcony door had to stay open all night, attracting mosquitos. The service had its mix with some staff members being rude while others went out of their way to assist. The location was convenient but exposed the rooms to significant road noise. The dining experience left much to be desired with limited options. However, the hotel was a bit pricey, leading me to expect more based on the advertisement.
Rooms
5.0
The room lacked some basic amenities and had a moldy smell, but the full bath was a nice touch.
Service
6.0
The service was a mixed bag with some staff members being rude and others going out of their way to assist.
Location
7.0
The location was convenient but exposed the rooms to significant road noise.
Dining
5.0
The dining options were limited and not up to par with expectations.
Facilities
6.0
The facilities were average with nothing particularly outstanding.
Freddie
United Kingdom,
March
2024
7.8/10
Having stayed at this hotel multiple times, I can confidently say it meets all my requirements. The rooms are spacious with a full bath for destressing after a long day. The helpful receptionist and proximity to the airport make it a convenient choice. However, the pricing can be misleading, and it is essential to verify the actual value for money.
Rooms
8.0
The rooms are a good size and come with a full bath for me to soak in and destress. Close to the airport.
Service
9.0
The staff, particularly Stuart, Leanne, Leeora, Judy, and Jordon, were excellent. Always friendly, helpful, and with a smile, making the stay enjoyable. They have my recommendation without hesitation.
Location
8.0
The location is excellent, just outside the city center but close to great value-for-money restaurants and major stores. Easy to reach the airport and away from the hustle and bustle.
Dining
7.0
The dining experience was satisfactory with ample breakfast choices for the day. However, more options catering to vegetarians with no carbs would be appreciated.
Facilities
7.0
The hotel provides ample facilities to meet the needs of guests for a comfortable stay.
Friendly Staff
Misleading Pricing
Denis
United Kingdom,
February
2024
7.4/10
The hotel rooms were spacious and well-decorated, offering a good size but lacking character. The balcony overlooking the main road was fine. The staff were remarkably friendly and obliging, providing excellent service. The location was not as close to town as expected but was suitable for car travelers. The dining experience was reasonable with nice touches like homemade muffins. Overall, a good value for money stay.
Rooms
7.0
The rooms were spacious and well decorated, albeit lacking a bit of character.
Service
9.0
The staff were remarkably friendly and obliging, delivering excellent service.
Location
6.0
The location was not as close to town as I thought but suitable for car travelers.
Dining
7.0
The dining experience was reasonable with nice touches like homemade muffins.
Facilities
8.0
The hotel offered a range of facilities to ensure a comfortable stay.
David
United Kingdom,
October
2023
6.8/10
The hotel is a bit tired but clean and well-presented. Despite some noise issues affecting our sleep, we had a decent stay. The staff was friendly and helpful, especially Stuart, Leanne, Leeora, Judy, and Jordon. The location is a little out from the center but good for specific purposes.
Rooms
7.0
The rooms, though a bit tired, were clean and well-presented.
Service
8.0
The staff, especially Stuart, Leanne, Leeora, Judy, and Jordon, were friendly and helpful.
Location
6.0
The location is a bit out but works well for specific purposes.
Dining
6.0
Facilities
7.0
The hotel offers room service, dry cleaning, housekeeping, shops, laundry, and tour assistance.
Sid
United Kingdom,
October
2023
8.0/10
The hotel offers clean and comfortable rooms with exceptional service from the staff. The location is excellent, close to amenities, though dining could have more variety. Overall, it's a great place to stay with good value for money.
Rooms
8.0
The room was clean and a reasonable size.
Service
9.0
The staff, including Stuart, Leanne, Leeora, Judy, and Jordon, were welcoming and exceptional, ensuring no request was a problem.
Location
9.0
The hotel is excellently situated close to various restaurants and major stores, away from the hustle & bustle but convenient for travelers.
Dining
7.0
The dining experience was good, offering hot options and a variety of fruits and cereals.
Facilities
7.0
The hotel offers essential facilities for a comfortable stay.
David
United Kingdom,
July
2023
7.8/10
The hotel offers a comfortable stay with friendly service, but the location may require a car to reach the main city area. Rooms feature a balcony overlooking the main road without noise disturbances; they include a separate bedroom and lounge, ensuring a pleasant space. The price may vary based on the room booked.
Rooms
8.0
The rooms provided a peaceful setting with a balcony view of the main road and no noise disruptions, along with a separate bedroom and lounge.
Service
9.0
The service was consistently great with friendly and helpful staff, offering only cooked-to-order scrambled or poached eggs; other food options may be limited. The location is convenient near the airport but slightly distant from the CBD.
Location
7.0
The hotel's location is convenient as it is close to the airport and away from the busy city center, providing a peaceful stay. However, major attractions may require a car to access, and the area could benefit from some updating.
Dining
7.0
The dining options were satisfactory but could be more diverse, with a focus on healthier choices. The cost may be on the higher side in comparison to the offerings.
Facilities
8.0
The facilities include basic amenities such as room service, dry cleaning, housekeeping, and laundry services, ensuring a comfortable stay for guests.
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